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Automation - When a step in a checklist instance is completed
Automation - When a step in a checklist instance is completed

Instructions for using the When a step in a checklist instance is completed automation feature on an Activated Checklist

Andrew Sutton avatar
Written by Andrew Sutton
Updated over 2 months ago

Activated Checklist Instances can be run manually or automatically. To run an Activated Checklist automatically, you need to add an Automation.

There are 4 types of automations that can be created:

  • Date Schedule: which runs the checklist at a predetermined frequency

  • When a checklist instance is completed: which runs the a checklist upon completion of another

  • When a step in a checklist instance is completed: which runs the a checklist upon completion of a step in another

  • When a new team member is added: which runs the checklist when a team member is added to your account

Automations are created based on Triggers and Actions. You build an automation on the checklist you want to run automatically - this is the action. You format the automation to respond to a trigger that happens elsewhere.

This article will show you how to create the When a step in a checklist instance is completed automation.

Adding the 'When a step in a checklist instance is completed' automation

To create the automation:

  • Click the Alarm Clock button on the right hand side of an Activated Checklist

  • Click +Add New

Set the automation Trigger

  • Use the dropdown to choose When a step in a checklist instance is completed, which will then display the fields required to format this trigger type

  • Search for and select the checklist that will trigger this one when it's completed

  • Then use the drop down to choose the step that will trigger this automation

  • Activity Step: if you choose an activity step there's nothing else to do to this trigger

  • Decision Point: if you choose a Decision Point, then it will ask you to choose which of the selections will trigger the automation

  • You can choose one or more of the options in the Decision Point

Set the automation Action

  • In the Action section, enter the Checklist instance details, this will be the name of the activity that will run once the trigger has occurred

  • You also have the ability to automatically insert values by using the +Add token to the name link. This inserts a token into the Checklist instance details. There are six options available:

  • Once inserted, the token will add the appropriate information. Either:

    • date / time (based on the token selected), for example, Monthly Finance Reporting {{MMM yyy}} will become Monthly Finance Reporting SEP 2024 when the checklist is run

    • Trigger Instance Title - the name of the checklist instance that triggers this checklist

  • Click the Assign button to assign people or roles to "Responsibilities". Who you select here are who will be invited to complete the checklist

    • Name: assigning collaborators by their name to choose specific people

    • Role: assign an entire role to invite everyone who is in that role to collaborate

  • Click Save

Activated Checklists with an Event Step

If you want to use an automation on an Activated Checklist that has an Event step, you need to ensure that there is a default due date set. Otherwise, you won't be able to format the automation. This is because a checklist without a default due date requires a user to enter an event date, meaning the system cannot initiate the checklist instance.

You will see a warning when trying to add an automation.

Select the yellow warning icon to view details of the error.

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