Skip to main content
Non-email login

Instructions for adding team members without using an email address

Andrew Sutton avatar
Written by Andrew Sutton
Updated over 6 months ago

It's possible to create a Way We Do account for your team members without requiring an email address.

When using this feature it means that email notifications, such as daily action summaries or checklist collaboration invites won't be sent.

You will need to request for this feature to be turned on in your Way We Do account. Send a message to support@waywedo.com requesting for non-email login to be enabled.

To add team without an email address

  • Administrators have the ability to add and remove team from your Way We Do account. To add a team member, select the Administration icon in the top right, then choose Account.

  • Select Team Management

  • Select +Add New to create a new account

  • The Add New User form will display. There will be a section called Login Type where you'll choose how this user will access Way We Do.

    • User has an email address: select this option if you want the user to access Way We Do via an email & password

    • User does not have an email address: select this option if you want the user to access Way We Do via a username & password

  • When you choose User does not have an email address the Email field is removed from the form and replaced with a Username field.

  • Enter a Username for the new team member and complete all other fields as required.

  • Select Add User to save.

  • A One-time password will be generated for you to provide to the new team member, along with the Username you created for them.

  • Copy or write down the one-time password, then click Continue.

First login without an email address

  • When the team member first logs in using the one-time password, they'll be prompted to create a new password

  • The login field now asks you to enter Email address or username

  • Enter in the Username and the one-time password, then click Login

  • You'll be prompted to reset your password

  • This will need to be entered into both fields and the passwords will need to match

  • Select Update to confirm the new password.

Updating the password

If required, a user can update their password.

  • To do this, select the Administration icon in the top right, then choose Account.

  • Select the Update Password tab to create a new password.

Forgotten passwords

The Forgotten Password? option available on the login screen only works for users who have an email address (as the reset password link needs to be emailed). If a team member who is set up without an email address forgets their password, an Administrator can initiate a reset password process which creates a temporary password.

  • Access the team members details in the Team Management section, the select Reset Password

  • A confirmation popup will display. Select Reset Password again to confirm.

  • A One-time password will be generated

  • Follow the same process for adding a new team member from here where you'll send the one-time password to the user, they will login and then create a new password.

Did this answer your question?