If a user you have invited to your Way We Do manual does not respond to your initial invitation, we recommend contacting the user to ask why they have not responded. If they simply missed the email, they can still accept your invitation by clicking the link in the email that was sent.
If they did not receive an email, you can resend the invitation directly from the Way We Do system.
To begin, click the 'waffle' icon in the top right corner of the screen to open then click Account
Select Team Management
Each user on the Team Management screen will have a status under their name. The status will either read Active or Invited. The resend button is automatically included next to the Invited status. Simply click the button to resend your invitation to the user.
โ
Note: it is possible that the invitation email will be diverted to a spam filter. We recommend instructing each user to check their spam folder to see if the invitation is there.