Reminder emails are a useful tool that can help the entire team remember what needs to be done and when. It is possible to stop a reminder completely by deleting the reminder, or to reduce the frequency of reminder emails by changing the settings of individual reminders.
Delete Reminders to Permanently Stop Notification Emails
If you wish to completely stop a notification email, it will be necessary to delete the reminder from the Way We Do system.
To delete a reminder, first navigate to the procedure you would like to delete reminders from.
Click on the clock icon on the righthand side of the screen to access the reminders list.
Click the Delete button next to the reminder you would like to stop receiving emails for
To protect against accidental deletion, a confirmation box will appear. Click OK to delete the reminder permanently, or click Cancel to return to the reminder list.
Change the Frequency of Reminder Emails
If you would like to keep a reminder as part of a procedure, but prefer to receive fewer emails for the reminder, you can change the settings to reflect your preference.
In the Reminder List, click Edit next to the reminder you wish to change.
In the Reminder screen, choose the frequency of the notification emails, and how often you would like the reminders to repeat. The frequency can be set as often as daily, or as rarely as once a year.
Once the settings have been changed, click Save to lock in the new settings.
